Asiwo Warranty Policy

Below is Asiwo's warranty policy and procedures. Should you have any issues with your purchase from us, or need assistance with handling warranty, repairs, or replacements, please do not hesitate to CONTACT US.
The purchaser or user of the product at issue (the “Product”) shall be referred to as “you” in this Limited Warranty.

What Does My Warranty Cover?

Under this Limited Warranty, are designed and manufactured according to the qualified standards. Under normal use, there is no functional defect during the warranty period in accordance with ’s published product materials.


ASIWO’s published product materials include, but are not limited to, user manuals, safety guidelines, specifications, and service communications from or its authorized representatives.

Only warrants products purchased from an authorized dealer. Any part of the product supplied by and found in the reasonable judgment of ASIWO to be defective in material or workmanship will be repaired or replaced without charge for parts or labor.

The product including any defective part must be sent to the ASIWO Service Center within the warranty period. The customer will pay for the expense of delivering the product to the ASIWO Service Center. ASIWO will pay for the expense of returning the product to the customer. This warranty does not cover any product that has been subject to misuse, negligence or accident, or that has been operated in any way contrary to the operating instructions as specified in the User Manual. 

This warranty also includes the battery. If your unit is not operating, please refer to your User Manual before contacting our Customer Service Center.


If I Sell My product, is the Warranty Transferable to the New Owner?


No, ASIWO warranties are non-transferrable and are only applicable to the original purchaser.


How Long Does My Warranty Coverage Period Last?

ASIWO provides a standard Limited Warranty for one year from the date of purchase for new products in the United States, Australia and Europe.

All implied warranties are limited in the duration to the warranty period. And such implied warranties including merchant ability, fitness for a particular purpose, or otherwise, are disclaimed in their entirety after the expiration of the appropriate warranty period. ASIWO obligation under the warranty is strictly and exclusively limited to the repair or replacement of defective parts and return of the product to the customer.

What is Not Covered by My Warranty?

Any flood, loss or damage, for any reason, that is caused by accidental release and sinking of the unit, or from flooding an O-ring sealed or watertight area will not be covered under warranty. This warranty does not apply to any damage to the product that is the result of improper maintenance or to any product that has been altered or modified so as to change its intended use. This warranty does not extend to repairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with the product or adversely affects its operation, performance or durability. In addition, this warranty does not cover items that experience normal wear and tear.

Asiwo does not assume or authorize anyone to assume for them any other obligation. Asiwo assumes no responsibility for incidental, consequential or other damages including, but not limited to the expense of returning the product to Asiwo service center, loss of use of product and loss of time or inconvenience. Exclusions: battery.